Transferring a domain to us
- 1Unlock it at your current registrar and ask them for the auth code, sometimes called an EPP code.
- 2Start the transfer here. Search the domain and choose Transfer in, then paste the code.
- 3Approve the email the registry sends to the registered owner.
.co.za transfers are free and usually complete within minutes. .com and other gTLDs take up to five days and add a year to your registration.
Your DNS records come across with the domain, so nothing goes offline.
Renewals
Auto-renew is on by default. We attempt the renewal well before expiry and email you if the payment fails, with enough time to fix it.
If you turn auto-renew off, we still send reminders at 30, 14 and 3 days before expiry. We will not renew it silently and we will not let it lapse without telling you.
If a domain does expire
.co.za and most gTLDs go through the same stages:
- 1Expired — the domain stops working but you can still renew it normally.
- 2Redemption — roughly 30 days later. You can still get it back but the registry charges a recovery fee, which is considerably more than a renewal.
- 3Released — anyone can register it.
We cannot shorten or waive those stages. They belong to the registry.
Transferring a domain away
It is yours, so you can leave whenever you want. Ask us for the auth code and we will send it. We will not delay it, add a fee, or make you talk to someone about staying.